Luck7's Privacy Policy —
Your Data Fully Secure

1. Introduction and Scope

Luck7 (www.luck7.pro) is a trusted online gaming platform serving players in Bangladesh and around the world. We believe that protecting our users' privacy is a fundamental responsibility. This Privacy Policy ("Policy") describes how Luck7 collects, processes, stores, and safeguards your personal information.

This Privacy Policy applies to Luck7's website, mobile app, and all digital services. It applies automatically whenever you access our platform, create an account, or use any of our services.

At Luck7, protecting your privacy goes beyond legal compliance — it is our core principle. We want you to use our platform with complete confidence, which is why we remain transparent at all times. Clearly communicating how your data is used is our commitment to you.

2. What Information We Collect

Directly Provided Information

Information you provide directly when registering an account or using our services on Luck7 includes:

• Identity Information: Name, date of birth, gender
• Contact Information: Mobile number, email address
• Financial Information: Mobile banking number (bKash/Nagad/Rocket), transaction history
• Identity Verification Documents: Copy of national ID or passport (required for KYC verification)
• Account Information: Username, password (encrypted)

Automatically Collected Data

Some information is collected automatically while you use Luck7:

• IP Address and Device Type
• Browser type and operating system
• Time spent on the platform and pages visited
• Gaming History & Betting Activity
• Login time and location data

Data Received from Third Parties

Luck7 may also receive information from third-party sources, such as transaction confirmations from payment providers or security-related data from fraud detection services.

3. How We Use Your Information

Luck7 uses the information it collects for the following purposes:

4. Data Sharing and Disclosure

Luck7 never sells your personal information to third parties for commercial purposes. However, information may be shared in certain specific circumstances:

• Payment Partners: To process transactions with payment providers such as bKash, Nagad, and Rocket.
• Technology Partners: Game providers (JILI, Spadegaming, etc.) receive only the minimum data necessary.
• Legal Obligations: By court order or directive from a regulatory authority.
• Security Authority: In cases involving investigation of fraud or criminal activity.

5. Data Security Measures

Luck7 uses industry-leading technology to protect your privacy and data. Our security framework operates on multiple layers:

• SSL/TLS Encryption: All data transfers are secured with 256-bit AES encryption.
• Firewall Protection: An advanced firewall system prevents unauthorized access.
• Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept.
• Regular Security Audits: Regular security audits conducted by third-party experts.
• Real-Time Monitoring: Suspicious activity is monitored 24/7.
• Data Center Security: Our servers are located in secure, protected data centers.

Please note that no method of transmission over the internet is 100% secure. It is essential that you keep your account password confidential and use a strong password at all times.

6. Cookies and Tracking

Luck7's website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help enhance your experience.

Cookie Types

• Essential Cookies: Essential for login sessions and account security.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: Used to analyze site usage and drive improvements.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some platform features to not function properly.

7. Your Rights

As a Luck7 user, you have several important rights regarding your data:

• Right to Access Your Data: You may request to know what information we hold about you.
• Right to Rectification: You may request a correction if any of your information is inaccurate.
• Right to Erasure: Under certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
• Right to Object: You may object to the use of your data for specific purposes.

To exercise any of these rights, please contact our support team. Please note that we may be required to retain certain data due to legal obligations or security reasons.

8. Data Retention Period

Luck7 retains your data only for as long as necessary. As a general rule:

• Data for active accounts is retained for as long as the account remains active.
• Financial transaction records may be retained for up to 5 years following account closure.
• In the case of legal disputes, relevant data is retained until the matter is resolved.
• Marketing data is retained until you withdraw your consent.

9. Protection of Minors

Luck7 takes a strict stance on protecting minors. Our privacy policy does not permit service to anyone under the age of 18. We do not knowingly collect any information from minors.

If we become aware that we hold personal data belonging to a minor, we will immediately delete that data and close the associated account.

10. Policy Changes

Luck7 reserves the right to update this Privacy Policy at any time. Any changes will be reflected on this page with a revised date. For significant changes, we will endeavor to notify you via your registered mobile number or email.

We recommend visiting this page regularly to stay informed about our latest privacy policy. Continued use of the platform constitutes your acceptance of any updated terms.